Packaging: Focusing on selling coffee to roasting businesses of all sizes, we sell unroasted green coffee in 50 pound GrainPro lined boxes for UPS shipment, and full GrainPro lined bags packed at origin, palletized for freight shipment. We list both per-pound pricing and per-package pricing on each coffee's product page for easy cost breakdown.
Our goal is to make access to great quality green coffee as easy as an online shopping cart. To place an order, simply create an account by clicking the Register button at the top right corner of our homepage, add items to your cart and proceed to check out. You can always feel free to contact us with any questions! [email protected]
Payment: We accept credit cards through our secure shopping cart. For orders over $4000, we require a check or bank transfer. We offer payment terms upon credit approval for customers with an ordering history of 3 or more completed orders who would like to place large orders ($4000+). If you are interested in applying for terms, please contact: [email protected]
We are open Monday-Friday 12-4pm for will-call orders. Unfortunately we cannot process walk-in orders, but you are welcome to place your order online for pick up the next business day when possible. We are closed the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, November 24 and 25 for Thanksgiving, Christmas Eve and Christmas Day, and New Year's Eve and New Year's Day.
If you need to make a change to your order please email us as soon as possible. We prep our freight orders as quickly as possible, even if we are waiting on a payment prior to shipping. Because of this, there is a fee for changing the coffee you have ordered once we have prepped your pallet. [email protected]
We offer price per pound discounts based on bag size. We offer three bag sizes:
Volume discounts automatically kick in on full bag orders at the following thresholds and rates:
Feel free to contact us with any pricing questions! [email protected]
UPS orders ship on Monday, Wednesday, and Friday. There is a 1-3 business day turn-around for processing and shipping orders.
UPS is unable to ship to a PO BOX, so please provide a street address.
We extend our UPS rates to you - you can receive a UPS quote by adding items to a cart and entering your preferred shipping address at checkout.
Ship using your UPS account as well - choose "Will-Call" from the shipping menu and email us a PDF copy of your shipping label.
100lb bag orders have a four bag minimum and must ship freight. Full bag orders have a 3 bag minimum and must ship freight.
We welcome international customers, but we only ship to a limited number of countries; if your country isn't listed in our shopping cart we do not ship there. We may need to confirm your identity and address before shipment. We pass along our UPS rates to our international customers as well. Quotes are visible after entering your address at checkout. Shipments to certain countries, such as Japan, Australia and South Korea, require additional permits and inspections. Please contact us after your order is placed with your import permit number and any other documents required prior to shipment.
The shipping fee does not include any VAT or sales taxes assessed by your country.
We offer competitive rates to ship pallets anywhere.
Shipping is available to US or Canada. We can arrange the shipment with our carriers or you can choose to arrange it yourself at checkout. If you are located in Mexico or outside of North America, we are happy to work with your freight forwarder but will not arrange international freight.
Minimum amount that can ship freight is 400 lbs or 3 full bags. Maximum is 1,500 lbs. or 10 full bags per pallet. You can mix as many different coffees on one pallet as you want.
No forklift? No problem. By default we will arrange a “lift gate delivery.” If you do not need a lift gate delivery or require a scheduled delivery, send us an email as soon as your order is complete.
Each freight has a fee of $30 per pallet to cover the pallet cost, labor and strapping/wrapping the coffee.
Pallets are prepared with a cardboard sheet underneath to protect the coffee bags from puncture, strapped with heavy duty polypropylene strapping, and wrapped with plastic film to protect the shipment. We pride ourselves on creating secure pallets that will not be damaged during transit.
Shipments are booked via reputable carriers that we have carefully vetted and established relationships with to provide quick delivery times and the lowest rates possible.
If you have chosen to arrange your own freight shipping, we will email you with the pick up date, time, and dimensions. All we need from your carrier is the BOL or (Bill of Lading). Please note that we will hold coffees for up to 5 business days while you arrange shipping. Orders that have not shipped within this time are subject to a storage fee of up to $200 per day or may be cancelled.
Please allow a few days for us to put carefully put together your freight order. After pick up we will send an email with your PRO number to track your shipment.
Freight charges will be charged to the original form of payment once we have secured the best rate.
When you receive your pallet be sure to inspect the bags and the pallet for any damage while the driver is still there. We have very few damaged pallets, but it's difficult to successfully file a damage claim if the pallet is signed for before the damaged is noted.
Please note that we only ship to a limited number of countries. If your country is not listed in our shopping cart, we do not ship there. We ship orders under 400lbs UPS Worldwide Expedited. We are happy to work with your freight forwarder if you are located outside the US or Canada. It is important for you to know your local import laws, or work with a broker that does. We can hold your order for up to 2 weeks while you arrange your shipping. Orders not picked up within the 2 week time frame are subject to a storage fee of up to $200 per day. International freight brokers we like: Yes Logistics, Tigers -Quotes available by email: [email protected], XPO Logistics- [email protected]
