Holiday Hours - Our warehouse will be closed the following holidays:
- Thanksgiving - November 26 & 27
- Christmas - December 23rd, 24th & 25th
- New Year's - December 31st, January 1st
Packaging: Focusing on selling to small and medium-sized roasting businesses, we sell unroasted green coffee in 50 pound GrainPro lined boxes for UPS shipment and/or 100 pound GrainPro lined polypropylene bags palletized for freight shipment. We price the total package (and have the per pound price next to it). Our coffee is packed at origin in Grain-Pro lined jute bags and we ship it to you in Grain-Pro lined white woven polypropylene logo bags. Think of the reuse possiblities!
Ordering: Our goal is to make access to great quality green coffee as easy as an online shopping cart. To place an order add items to your cart and proceed to check out.
Payment: We accept credit cards through our secure shopping cart. For orders over $4000, we require a check or bank transfer. We offer terms upon credit approval for customers with an ordering history of 3 or more completed orders who would like to place large orders ($4000+). If you are interested in terms please contact firstname.lastname@example.org.
Full Pallet Discounts on Freight orders! We offer a $0.15/lb discount on green coffee freight orders that are 1000 LBS or more.
Samples: All samples are shipped Prority Mail unless they are shipping with a larger order. For questions about our sampling program, visit:
Frequently Asked Questions about Samples
International Shipments: Please note that we only ship to a limited number of countries. If your country is not listed in our shopping cart, we do not ship there. We ship orders under 400lbs UPS Worldwide Expedited. We also ship pallets to numerous international locations. If you are located outside the US or Canada, we request that you arrange your own freight. It is important for you to know your local import laws, or work with a broker that does. We can hold your order for up to 2 weeks while you arrange your shipping. International freight brokers we like: Yes Logistics, Tigers -Quotes available by email: email@example.com, XPO Logistics- firstname.lastname@example.org
Hours: We are open Monday-Friday 12-5pm for will-call orders. Unfortunately we cannot process walk-in orders, but you are welcome to place your order online for pick up the next business day. We are closed the following holidays: New Year's Day January 1, Memorial Day May 26, Independence Day July 4, Labor Day September 1, November 26th and 27th for Thanksgiving, December 23rd, 24th, 25th for Christmas, December 31st, January 1st for New Year's and inventory.
Questions about coffee: If you have any questions about any of the coffees offered, try asking them in the comments section on the bottom of each coffees' page. This way you can receive feedback not just from us, but other roasters as well.
Order changes: If you need to make a change to your order please email us as soon as possible. We prep our freight orders as quickly as possible, even if we are waiting on a payment prior to shipping. Because of this, there is a fee for changing the coffee you have ordered once we have prepped your pallet.
All other questions please contact: email@example.com