Integrity

Hey Shrub friends, we are curious about how the vac-packs are holding up in shipment. We are especially wondering about large orders and cross country orders. Any feedback would be much appreciated. If there are problems, we want to be sure that we address them straight away. Cheerio - Chris

You are not watching this post, click to start watching

Comments

#1 Four coffee's in eight bags

Submitted by endlesscycles on Fri, 10/23/2009 - 11:06.

Four coffee's in eight bags received today. El Salvador, Kenya, and Guatemala in perfect condition.
One Sumatra bag was less than full vacuum, one lost vacuum.
Even the lost vacuum bag is more sealed off than I would ever expect my coffee to be.
Only desire would be for labeled bags.
I'm sure I could figure a mix up out, but I wouldn't want to spend my time doing so.

Thank you for exceeding my expectations!

#2 vac-pack

Submitted by wendy on Fri, 10/23/2009 - 15:46.

Hi Shrubs, Our shipment arrived intact and bags have maintained the seal. We are keeping the bags we have not used yet inside the cardboard box for protection.

#3 Condition of vac packed coffees

Submitted by ooneill on Tue, 12/08/2009 - 10:32.

The two coffees I received that had been vac packed in mylar at origin were intact solid bricks. All of the other coffees I received coffees were vac packed in plastic domestically had lost their seal. Not sure if you are using a truly commercial grade vac packing system or not. If you are then perhaps mylar will work better but if you're not using a heavy duty commercial system then perhaps it's worth looking into an upgrade?

#4 re: Condition of vac packed coffees

Submitted by veganjosh on Thu, 12/10/2009 - 11:40.

Sounds like your coffees shipped in the original plastic bags we were using. We've since switched to metalized poly bags --- the same type used by a lot of vac-packing experts, including Daterra Farms in Brazil. I think, inevitably, some bags will lose their seal no matter what --- we even occasionally have a mylar-packed brick go soft after sitting in our warehouse, let alone bricks getting kicked around in the back of a UPS truck --- but our hope is that we can make our best effort to preserve coffees on their way to you. Even if a brick goes soft, the nitrogen flush and initial vac-seal should hopefully keep things fresher than they'd have been originally, especially when compared to jute.